Privacy Policy

✦1. Introduction

This Privacy Policy explains how Quill & Ink collects, uses, stores, and protects information when you use the Quill & Ink Discord bot, website, Premium services, and related features.

By using Quill & Ink, you acknowledge that information may be processed as described in this Privacy Policy.

✦2. Information We May Collect

Depending on which Quill & Ink features you use, we may process information necessary to provide those features.

Discord Information

• ✦Discord user IDs.
• ✦Discord server IDs.
• ✦Channel IDs and role IDs used for configuration.
• ✦Discord usernames or other information required to display features.

Server Configuration

We may store configuration information provided by server administrators so that Quill & Ink can remember server settings between sessions and deployments.

Economy and Game Data

If your server uses Quill & Ink's economy, games, or related features, we may store information such as balances, experience, levels, cards, transactions, game records, and other data necessary to provide those features.

Premium and Payment Information

When Premium is purchased, we may process information necessary to identify the purchase, verify payment, and provide Premium access.

Payment processing is handled by our third-party payment provider. We do not intend to store complete payment-card or banking credentials on Quill & Ink's own systems.

✦3. How We Use Information

Information may be used to:

• ✦Provide and operate Quill & Ink.
• ✦Remember Discord server configuration.
• ✦Maintain economy, game, and progression systems.
• ✦Process and verify Premium purchases.
• ✦Prevent fraud, abuse, and unauthorized access.
• ✦Investigate security incidents and technical problems.
• ✦Maintain and improve the service.
• ✦Provide support when requested.

✦4. Discord

Quill & Ink operates through Discord and may interact with Discord's APIs and services.

Your use of Discord remains subject to Discord's own Terms of Service and Privacy Policy.

Quill & Ink is not responsible for how Discord independently processes information through its own platform.

✦5. Payment Processing

Premium payments are processed through a third-party payment provider.

Payment providers may collect and process payment and transaction information according to their own privacy policies and terms.

Quill & Ink may receive information such as payment identifiers, order identifiers, payment status, amount, currency, and other information necessary to verify and provide Premium access.

✦6. Data Storage

Quill & Ink may store persistent service data in a database so that information such as server configuration, progression, economy data, game data, and Premium entitlements can survive bot restarts and deployments.

We take reasonable measures to protect stored information from unauthorized access, alteration, or disclosure.

However, no internet-connected system can be guaranteed to be completely secure.

✦7. Data Sharing

We do not sell your personal information.

Information may be shared with service providers when reasonably necessary to operate Quill & Ink. These may include hosting, database, payment, infrastructure, security, and other technical service providers.

Information may also be disclosed where required by applicable law or where reasonably necessary to protect the service, its users, or our rights.

✦8. Data Retention

We retain information for as long as reasonably necessary to provide Quill & Ink and its features, maintain records, prevent abuse, resolve disputes, comply with legal obligations, and maintain legitimate business records.

Different types of information may have different retention periods depending on their purpose.

✦9. Data Deletion

If you believe Quill & Ink is storing information that should no longer be retained, you may contact us using the contact information provided on this website.

Requests may be subject to verification and applicable legal or operational requirements.

Certain records may need to be retained for legitimate purposes, including transaction records, security records, fraud prevention, or legal compliance.

✦10. Children's Privacy

Quill & Ink is not intended to circumvent Discord's age requirements or applicable laws relating to minors.

Users must comply with Discord's applicable age requirements and policies when using Quill & Ink.

✦11. Security

We take reasonable technical and organizational measures to protect information handled by Quill & Ink.

This includes reasonable measures designed to protect service credentials, stored information, payment-related records, and infrastructure from unauthorized access.

No security system is completely immune from risks, and we cannot guarantee absolute security.

✦12. Third-Party Services

Quill & Ink may rely on third-party services including Discord, payment providers, hosting providers, database providers, and other infrastructure services.

Those providers may process information according to their own policies. We encourage you to review their respective privacy policies when using their services.

✦13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to Quill & Ink, our services, legal requirements, or our data practices.

When significant changes are made, the updated version will be published on this website with a new "Last Updated" date.

✦14. Contact

If you have questions about this Privacy Policy or how Quill & Ink handles information, please contact us using the contact information provided on this website.

You may also join our Support Server on Discord for assistance.

✦15. Acceptance

By using Quill & Ink, you acknowledge that you have read and understood this Privacy Policy.